💬 You want to disable text shadow on your video Podcast…

 
👉 In step 5 you have the possibility to customize the color of your text and your background.

Breite

 

⚙️ On plain background, the choice of text color is very important.

Prefer a black typeface for a white background or the reverse.

⚠️️ If you don't want a drop shadow on your text, you just have to select the same drop shadow color as the background !

📌 Feel free to read the article about the creation of video podcast on plain background  

Happy Klappz! 😃

💬 Why does my video remain pending ?
(video rendering / final step)

 

👉 If your podcast is pending, it means that there is a problem…

⚙️️ First, we invite you to check your podcast configuration.

In most cases the problem comes from the choice of language compared to the native language of your text. If you select a different language from your text, the AI encounters a conflict and your podcast may remain on hold.

👉 For example: your text is in English but you choose the French language or the opposite.

⚠️️ If everything seems to be well configured on your side, we invite you to open a ticket and explain in detail the problem you encounter.
To open the appropriate ticket please select :

1 > Select a Department > Technique service
2 > Select an object >  My video still pending at step 3 for more than 30 minutes? (video rendering / final step)

 

Happy Klappz ! 

💬 Problem of synchronisation of my background images with the paragraphs of my text ?

 

👉 We invite you to read the below that deals in detail with the synchronization of background images with the text in video podcast creation.

✔️ How to synchronise background image text ?

⚠️️ We remind you that for technicals and more particularly reasons of server resources and interoperability the number of images per podcast is currently limited to 20 per video.

⚙️️ In case you have called your 20th last image before the end of your text, your images will be reused automatically to finalize the podcast background until the end of it.

⚠️️  Tee technical team is currently working on a update of the user part which should be effective this year and in particular on the maximum number of  background image.

Happy Klappz !

💬 Problem of retranscription of my whole text by Klappz’s AI ?

 

⚙️️ In most cases the problem comes from the choice of language compared to the native language of your text.

⚠️️ If you select a different language from your text, the AI encounters a conflict and your video podcast may remain on hold.

👉 For example: your text is in English but you choose the French language or the opposite.

⚠️️ So, It is very important to choose the same language as your text.

Happy Klappz ! 

💬 Problem of retranscription of special characters by Klappz’s AI ?* (, !?//<>...)

 

👉  As discussed in a previous article , the technical environment ⚙️️ used by Klappz as the  Artificial Intelligence algorithms 🤯 are constantly improving and especially on special characters retranscription

That’s why some types of punctuation marks may not be identified and understood by the AI but this is in fact, the principle of Artificial Intelligence that works and improves every day thanks to Datas 😀.
Our tips :

👉  While waiting for the AI to be further enriched, don't hesitate to modify the words that may cause problems in order to obtain a satisfactory result

⚠️️ We remind you that it is better to prefer the absence of special characters in the title and content of your Podcasts.
⚠️️  Prefer short sentences !

Happy Klappz ! 

💬 Problem of pronunciation of a part of my text by Klappz’s AI ?

 

👉  The technical environment ⚙️️ used by Klappz as the  Artificial Intelligence algorithms 🤯 are constantly improving and especially on pronunciation.

Certain types of words in every language may not be pronounced perfectly today but this is in fact, the principle of AI that works and improves every day thanks to DatasThanks to you ! 😀

Our tips :

👉  While waiting for the AI to be further enriched, don't hesitate to modify the words that may cause problems in order to obtain a satisfactory result

⚠️️ We remind you that it is better to prefer the absence of special characters in the title and content of your Podcasts.
⚠️️  Prefer short sentences !


Happy Klappz ! 

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